Allergies Shouldn’t Stop You!

In the food business, we encounter people with all sorts of food allergies that limit their options. Though it could be annoying to to have food allergies, they are not to be taken lightly. Some allergies are so severe that being in the same room with a product could trigger a horrible reaction.

Smoke 1At Sub Zero Ice Cream & Yogurt, we definitely don’t take allergies lightly. One of the coolest things about our products is that each one is made in front of you, exactly how you like it. That means you literally watch every step and monitor every ingredient that goes into the process. You see us pour fresh cream base into a bowl with no additives or unseen chemicals. You have the control, so you know exactly how it enters your body.

Something else that is unique about our product is that we allow customers to bring in their own products and we will freeze them into ice cream*. If you have to have a certain kind of milk, flavor or candy, we are happy to accommodate you. That way you get a frozen treat that you know is healthy and safe for you to eat. IMG_8858

With our advanced technology we can cater to gluten-free, dairy-free, egg-free, sugar-free and other allergy needs. Stop fearing your allergies and come try our allergy-friendly, delicious, customizable ice cream that is made right in front of your eyes!

*Certain locations, such as the Indiana store, have state regulations that prohibit the freezing of customer products. Please call your local Sub Zero store to discuss freezing regulations on personal products before coming to the store. 

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Back to School!

Here at Sub Zero, back to school time is like Christmas! Instead of presents and candy canes, we get to spread the magic of science to students everywhere in the form of liquid nitrogen ice cream. And to us, that is better than Christmas.


Our cryogenic process sets us apart as a scientific experience in the world of frozen dessert and with that comes a myriad of unique opportunities. Our CEO, Jerry Hancock, believes that business is more than sales and revenue. The impact you have on the community is remembered long after the delicious concoction is gobbled up! With Sub Zero, our favorite unique opportunity is school presentations. We have developed an educational and engaging scientific presentation that teaches kids to love science and what you can make with science. We hope our legend will be furthering scientific education in the rising generation and not just the quality of our ice cream.


So here’s how it works. One of Sub Zero’s “scientists” enters the classroom wearing a labcoat while dragging a giant tank full of liquid nitrogen! After a quick set up, the “scientist” explains the chemical properties of the atmosphere among other things and then backs up the facts with real life science experiments. Once the short scientific lesson is complete, each student experiences science in action as liquid cream is transformed into a solid dessert for their enjoyment.

Students love the presentation and get to learn in an engaging, rewarding way, but don’t take our word for it!

“Sub Zero’s presentation is fun and engaging for students,” said Shannon Arroyo, third grade teacher at Westside Elementary School. “It teaches scientific principles in a hands-on and kid-friendly way. Science is always more exciting with an edible ending.”

“We thought Sub Zero was great,” said Annette Warnich, Head of Arches Academy. “It was even better than we expected–more full of science instruction, cooler demonstrations, and even our choice of flavors for ice cream. We loved everything!”

IMG_3402Did we mention that we also reward the kids if they participate in our reading program, too? All they have to do is read 20 minutes for 20 days with adult supervision and they get a FREE ice cream!

“The students LOVED the science and the ice cream,” said Eloise Carlston, fifth grade teacher at Arcadia Elementary School. “I think they were as amazed as I was with the speed that you produced three flavors of ice cream for everyone. They are excited to read 20 minutes for 20 days and get another taste of the ice cream!”

With Sub Zero Ice Cream educational presentations, students everywhere can learn to harness science in educationally delicious ways. To learn more about school presentations visit our website at and contact the corporate office with any questions.

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Sub Zero Tries Out the Red Carpet

This last month, Sub Zero had the opportunity to share the magic of premium, liquid nitrogen ice cream with celebrities at several events and we had a fantastic time! In the same weekend, we made ice cream at a gifting suite for the 2013 Teen Choice Awards in Hollywood and on the green at Steve Harvey’s celebrity golfing tournament in Las Vegas. We learned a lot about promoting and met some incredible people in the process.

Jean-Luc Bilodeau 1- smallerAt the Teen Choice Awards it was awesome to amaze the celebrities with our fast-freezing process. Comments like “that’s amazing” and “wow!” were frequent as our Sub Zero employees made ice cream in a matter of seconds. The awestruck faces that accompanied those comments were equally heart-warming. We hope that we made the same lasting impression on each of them as they did for us.

steve harvey and jerry

At the Steve Harvey golf tournament, Founders Jerry and Naomi Hancock served Sub Zero Ice Cream to celebrities as they golfed through the 15th hole of the green. Celebrities got to take a small break from golfing to grab a frozen treat and take a picture with the Sub Zero banner and signature fog.

Overall our experiences were great and Sub Zero was in the spot light for a few moments! Below is a compilation of our Teen Choice Awards experience. We hope you recognize some of the celebrities in attendance.

Upcoming event: MAKING ice cream with celebrities at the 2013 Emmy’s gifting suite on September 16th! Stay tuned for awesome footage to come from that! :)

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What Is Ice Cream?


Since it’s National Ice Cream Month we’ve decided to go to the roots of our favorite treat and discover the real definition of ice cream. As it turns out, a lot of people have their own definition of what “ice cream” really is, so we’re going to try and stay as official as we can. According to the FDA “Ice cream is a food produced by freezing, while stirring, a pasteurized mix….” But with all the ice cream types out there, how do we know which is the best? Apparently the best ice cream is classified as “premium” ice cream, so this blog post is dedicated to the definition of premium, out of this world ice cream.

After much research, we discovered that the secret to premium ice cream is a matter of the most fundamental element of human life…air. Incorporating air into cream during the freezing process is known as “air whip” or “overrun” to everyone in the ice cream business. The amount of air whip determines the creaminess, texture and overall flavor in each serving of ice cream. According to federal standards, the maximum overrun percentage is 100 percent. This means that for every gallon of ice cream mix you get two gallons of finished ice cream.

“Premium” ice cream requires a lower overrun and less stirring in the freezing process. A company such as Haagen Dazs will have an air whip of around 60 percent. Since most ice HAAGEN-DAZS-DESSERTS-400ccream takes hours to freeze while constantly stirring, it is difficult to have a very low air whip percentage, no matter how high quality the ingredients are. So, to create the richest, creamiest and most dense ice cream on the market, the freezing process would have to be instantaneous with very limited stirring or mixing.

Smoke 1

Since flash-freezing technology creates less stirring, liquid nitrogen ice cream companies can obtain an air whip of 15 to 30 percent and yield a dense, creamy concoction instantly. The only difference is how dense and rich each company can get their ice cream. At Sub Zero Ice Cream & Yogurt, our air whip is around 15 percent due entirely to our mixing process. By hand mixing each serving of ice cream, the creams and flavors are combined effectively without use of machinery that whips unnecessary air into the product. Thus by definition, Sub Zero ice cream qualifies as premium ice cream and the taste proves just that.

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Sub Zero Ice Cream Selected For “The Best Of Utah Valley”

Best of Utah ValleySub Zero Ice Cream of Springsville, UT has been recognized by The Daily Herald in its selection of “The Best Of Utah Valley.”

A spokesperson from Sub Zero Ice Cream commented on the recognition: “This is quite an honor for us. The fact that The Daily Herald included Sub Zero Ice Cream in its selection of “The Best Of Utah Valley,” signals that our constant efforts towards business excellence are paying off. We are proud to be included in this recognition.”

Sub Zero Ice Cream & Yogurt is a franchise organization dedicated to providing gourmet, custom-made ice cream. In 2004, Sub Zero opened in Orem, UT and has since spread throughout the United States and other countries. Quality cream, flavors, and mix-ins are flash-frozen with liquid nitrogen to produce over 34 trillion tantalizing combinations that will satisfy any sweet tooth. Make memories as you taste the sensation and experience the scientific magic of Sub Zero Ice Cream & Yogurt. 

Following the publication of Sub Zero Ice Cream’s selection for The Daily Herald’s The Best Of Utah Valley list, American Registry seconded the honor and added Sub Zero Ice Cream to the “Registry of Business Excellence™”. An exclusive recognition plaque, shown here, has been designed to commemorate this honor.

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